Frequent Asked Questions

FAQ.


Which e-currencies do powerfx group accept?
We accept Bitcoin, Ethereum, Usdt and other cryptocurrencies. You can always chat our live support services for more details.

What if I can't log into my account because I forgot my password?
Click forgot password link, type your e-mail and you'll receive a temporial password which you will need to change once you login to your account or chat the Live support for assistance.


Does a daily profit paid directly to my currency account?
Yes, profits are gathered on your powerfx group account and you can make withdrawal at any point in time as long as the funds are available in your balance.

Can I do a direct deposit from my account balance?
Yes! To make a deposit from your powerfx group account balance. Simply login into your members account and click on Make Deposit and select Deposit from Account Balance. Has no charges for it!

After I make a withdrawal request, when will the funds be available on my ecurrency account?
Funds are automated and instantly processed to your wallet after your withdrawal.

How can I change my password?
You can change your password directly from your dashboard by editing it in your profile. You can as well activate Two factor Authentication on your profile too.

Can I lose money?
We have developed the best investment solution for all cryptocurrency investors to benefit from. powerfx group is a long term investment company which has been established to help every investor around the world to earn profits by investing.

How can I check my account balances?
You can access the account information 24/7

May I open several accounts in your program?
No! Multiple account isn’t allowed but you can make multiple deposit on same account.

Who manages the funds?
These funds are managed by a team of powerfx group investment experts.

I wish to invest with powerfx group but I don't have an any ecurrency account. What should I do?
Chat our Live support for assistance.

How can I withdraw funds?
Login to your account using your username and password and check the Withdraw section.

How long does it take for my deposit to be added to my account?
Your account will be updated as soon as your deposit is received.

Do you know?
We can permit an investment upgrade on an already activated/ existing account.We have successfully set up a wonderful affiliate program for you.

Contact Us Any Time

Feel free to contact us for any questions regarding our services or your finances. Our Customer Support is 24/7 and very friendly.

Locations

Tower 4, Level 29/201 Sussex St, Sydney NSW 2000, Australia

Email

support@powerfxgroup.com

Let's talk about your business.
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